Delivery Information

We operate SAME DAY DISPATCH service on all orders placed before 2pm (Mon-Fri). Items will be sent by 2nd Class Post as standard (subject to stock availability and any necessary security checks). Orders placed after 2pm Friday will be shipped on the following Monday.

First Class (1 -3 Days) – We send all UK Havana House orders via Royal Mail. This is a 1-3 day priority service, 98% of all packages arrive the next day. Deliveries are made during the week and on Saturdays. All orders will be sent tracked (and signed for if selected).

 Special Delivery – Guaranteed Next Day Delivery (cut off point for this service is 2.30pm) to all U.K. addresses. This is a tracked service and a signature is required on delivery.

International (Signed for – Registered) – European deliveries arrive in 2-3 working days. Intercontinental deliveries arrive in 3-5 working days. This is a tracked service and a signature is required on delivery.

Delivery to rest of Europe – We can no longer send tobacco products to the EU due to new legislation.

Delivery to the USA – Due to new Credit Card rules Havana House will no longer ship to the USA.

Delivery Costs

We offer FREE UK Delivery on all orders over £50, all orders over £150 are sent with a Courier and the best value delivery options for European and Worldwide customers. We take great care to ensure that your purchase reaches you promptly and in excellent condition. Our delivery charges are simple.

  • Delivery charge of £3.60 applies to cigars to the value of £49.00 or less and over this amount will be free.
  • Tobacco delivery charge is £3.60
  •  All small items will incur a delivery charge of £3.60 (small Items)
  • All Cigar ashtrays, Humidors will incur a delivery charge of £3.60 extra due to their weight
  • Delivery to outside of the UK may incur additional charges and these will be notified to you prior to shipping

For any more information please call our helpline +44 (0)20 3884 0006

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