Christmas Delivery Information
Beat the festive rush and get all your orders in time.
Please note that Royal Mail take a little longer to post items around this time of year.
Wednesday 20 December
Royal Mail Signed For® 1st Class
Thursday2 1 December
Courier UK Mail
Royal Mail Special Delivery Guaranteed®
Friday 22 December
Royal Mail Special Delivery Saturday Guaranteed®
Wednesday 13 December Czech Republic, Germany, Italy, Poland
Thursday 14 December Canada, Finland, Sweden
Friday 15 December Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Saturday 16 December Belgium, France, Ireland, Luxembourg
We operate a SAME DAY DISPATCH service on all orders. Orders placed before 3:00pm (Monday-Thursday) are dispatched from our warehouse the same day by First Class post, subject to stock availability and any security checks. Orders placed after 3:00pm on Thursday will be shipped on Monday, if Saturday delivery is desired please e-mail us at email@example.com with your order number and we can arrange this for you (extra charges may apply).
First Class & Recorded (1 -3 Days) – We send all UK Havana House orders via Royal Mail First Class. This is a 1-3 day priority service, 98% of all packages arrive the next day. Deliveries are made during the week and on saturdays. We also offer a recorded option so that you can track your order – this item will need to be signed for and isn’t necessarily guaranteed next day.
Special Delivery – Next Day (Cut off for this service is 2:30pm) – High value orders are guaranteed to be delivered next day to UK addresses. Next working day deliveries are only guaranteed on weekdays. This is a tracked service and a signature is required on delivery.
International (Signed for – Registered) – European deliveries arrive in 2-3 working days. Intercontinental deliveries arrive in 3-5 working days. This is a tracked service and a signature is required on delivery.
Delivery to rest of Europe – We can no longer send tobacco products to the EU due to new legislation.
Delivery to the USA – Due to new Credit Card rules Havana House will no longer ship to the USA.
We offer FREE UK Delivery on all orders over £50, all orders over £150 are sent with a Courier and the best value delivery options for European and Worldwide customers. We take great care to ensure that your purchase reaches you promptly and in excellent condition. Our delivery charges are simple.
- Delivery charge of £3.60 applies to cigars to the value of £49.00 or less and over this amount will be free.
- Tobacco delivery charge is £3.60
- All small items will incur a delivery charge of £3.60 (small Items)
- All Cigar ashtrays, Humidors will incur a delivery charge of £3.60 extra due to their weight
- Delivery to outside of the UK may incur additional charges and these will be notified to you prior to shipping
For any more information please call our helpline +44 (0)20 3884 0006